Global Bulk Shipping & Refund Policies

Strategic Supply Solutions for Professional B2B Partners

Section 1: Bulk Order Definition & Scope

At Shenzhen Oak Bay Electronics Technology Co., Ltd. (cmp5.com), we operate as a dedicated B2B Android Head Unit Distributor, providing specialized commercial terms for procurement. This Bulk Android Stereo Supply Policy applies to our entire product catalog, including Multimedia Systems, Frames, and specialized Accessories.

Bulk Order Criteria: Any single order containing a total quantity of 10 units or more is classified under our Sky Universe Android Head Unit Wholesale program and is governed by commercial contract terms.

Section 2: Professional Logistics & Supply Chain

Our Android Dash Kit Wholesale Supply chain ensures that both frames and electronics are shipped using scalable solutions based on international Incoterms. Standard preparation time is 5-15 business days, ensuring all Sky Universe Universal Head Unit Terms regarding quality and testing are met.

Shipping Mode	Estimated Transit	Best For
Sea Freight	30-90 Days	Maximum cost-efficiency for large inventory stock.
Air Freight	7-15 Days	Fast replenishment of high-demand car electronics.
EX Works (EXW)	Immediate Pickup	Buyers who manage their own global logistics from Shenzhen.
Regional Delivery	1-3 Days	Delivery to specialized export hubs (Guangzhou, Yiwu, etc.).

Section 3: Financial Terms & Handling Fees

To maintain sustainable wholesale pricing across our Sky Universe Android Head Unit Wholesale operations, we apply strict banking and handling fee structures for refunds:

Buyer-Initiated Refunds: A 6% Handling Fee will be deducted from the refund total for any cancellation or return initiated by the buyer. This covers non-refundable banking and transaction costs incurred by the distributor.

Seller Responsibility Guarantee

The 6% handling fee is WAIVED under the following conditions:

Out of Stock: If we are unable to fulfill your order due to inventory shortages.
Operational Error: If we are unable to fulfill the order due to a mistake on our end.

In these cases, a 100% full refund will be issued immediately.

Section 4: B2B Refund & Return Limitations

Under our Bulk Android Stereo Supply Policy, procurement involves significant logistics and production costs. Consequently, Bulk Orders are final and do not support consumer-style "Change of Mind" returns.

Quality & Functional Claims

Any functional defects must be reported within 7 days of delivery.
An "Unboxing Video" is required as primary evidence for all shipping damage or missing item claims.
Resolution: Verified defective items will be resolved via credit notes or spare parts for your Android Dash Kit Wholesale Supply needs. Physical returns are only permitted under extreme manufacturing failure scenarios.

Customs & Duties

Unless DDP terms are contracted, the buyer acting as the B2B Android Head Unit Distributor is responsible for all import taxes and customs clearance. Refusal to pay customs does not qualify for a full refund.

Section 5: After-Sales Warranty & Support

All products are covered by a 12-month manufacturer warranty. We provide technical support for player protocol settings and frame assembly according to the Sky Universe Universal Head Unit Terms. Warranty excludes damage from improper installation or power surges.